OrderBricks is a brick supply service. This policy explains what personal information we collect, how we use it, and the choices you have. It is written to align with the Australian Privacy Act 1988 and the Australian Privacy Principles. Final wording will be confirmed by our legal advisor before launch.
For builders placing an order through a partner, we may collect your name, phone number, email, delivery address and order details. For tradies registering as partners, we also collect your ABN, business name, trade type, service postcodes and bank account details so we can pay your commission.
We share only what is needed to deliver the service. That includes PGH for supply and delivery, Stripe for payment processing and partner payouts, and our SMS and email providers for notifications. We do not sell your personal information.
Your information is held securely with our cloud providers. Partner financial records are retained for seven years in line with Australian Taxation Office requirements. We keep information only as long as we need it for the purposes above or as the law requires.
You can ask us what personal information we hold about you, request a correction, or ask us to delete information we are not required to keep. To make a request, call 1300 673 372 or email the contact listed on our contact page.
Questions about this policy can be directed to us on 1300 673 372 or through the contact page.